Job Description:
Head of Network Management - Asia
Location: Hong Kong
Additional locations: Singapore
Hybrid Role
Permanent
Full Time / 38.75 hours
We make health happen
At Bupa, our purpose is simple but powerful - helping people live longer, healthier, happier lives and making a better world. Everything we do is driven by care, integrity and a belief that health deserves to come first.
As Head of Network - Asia, you'll play a vital role in bringing this purpose to life across the region. You'll shape and lead Bupa Global's healthcare provider network strategy in Asia, making sure our customers can access high‑quality, affordable care when they need it most. By building strong relationships with hospitals, third‑party administrators and partners, you'll help us manage healthcare costs responsibly while protecting clinical quality and customer experience.
This is a senior leadership role with real influence - combining strategy, commercial insight and people leadership - and offering the opportunity to make a tangible difference to millions of customers worldwide.
Key Responsibilities
In this role you'll be responsible for:
Developing and delivering the provider network strategy across Asia in line with Bupa Global's Healthcare Management strategy.
Researching healthcare markets to identify the right approach to contracting, including direct contracts, network access agreements and third‑party partnerships.
Leading negotiations with hospitals, provider groups and partners to secure high‑quality care and strong value for money.
Managing regional healthcare spend, helping to control medical inflation and claims costs.
Overseeing provider performance, contract compliance and service quality, acting as an escalation point when needed.
Supporting fraud prevention activity and maintaining strong governance and risk controls.
Leading and developing the regional Network team, creating a positive performance culture and strong employee engagement.
Working closely with internal teams across claims, operations and healthcare management to deliver joined‑up outcomes.
What We're Looking For
We're looking for someone who brings both expertise and empathy. You'll likely have:
A degree or equivalent professional experience.
Strong knowledge of the healthcare or health insurance sector, ideally with experience in Asia Pacific markets.
Proven experience in provider network management, contracting or hospital management.
A strong commercial mindset, with confidence leading complex negotiations at senior level.
Experience managing teams and building high performing, engaged colleagues.
Excellent communication and influencing skills, with the ability to work across cultures and regions.
Fluency in English; Cantonese is highly desirable, and Mandarin is an advantage.
Why Bupa
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Time Type:
Full timeJob Area:
Delivery and OperationsLocations:
Singapore, The Quayside
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.