Business Development Sales Support Advisor

Sales Support Advisor

Location
The Quayside
Location
Full Time
Apply

Job Description:

Sales Support Advisor
Location:
The Quayside, Kowloon, Hong Kong
Working Style: Hybrid (Office + Work from Home)
Full-time | Permanent | 40 hrs/week

At Bupa Global, we're not just about insurance, we're about people. We're a passionate team leading the way in international healthcare, delivering exceptional service and wellbeing support to customers across the globe. Whether they're living, working, studying, or travelling abroad, we make sure they have access to the care they need, when they need it.

Join us in shaping the future of health insurance and making a real difference in people's lives.

About the role
As a key member of our Hong Kong Sales Team, you'll be the engine behind our sales operations-ensuring everything runs smoothly from quote to renewal. You'll be the go-to person for managing enquiries, coordinating with internal teams, and supporting our brokers and customers with precision and care.

What you'll do:

  • Supporting the Sales Team with quotes, pre-sales forms, and customer enquiries
  • Assisting the Retention Team with renewals and data preparation
  • Preparing weekly sales reports and coordinating team meetings/events
  • Maintaining organised records and filing systems
  • Contributing to ad hoc projects and continuous improvement initiatives
  • Staying sharp with sales training and competitor insights
  • Handling complaints professionally and escalating when needed

What you'll bring:

  • Excellent communication and interpersonal skills
  • Strong analytical thinking and attention to detail
  • Organised, proactive, and great at managing time
  • Confident working with people at all levels
  • Ideally, some experience in healthcare or insurance
  • A global mindset-understanding cultural nuances and time zones
  • Tech-savvy with solid skills in Word, Excel, and PowerPoint

Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

Time Type:

Full time

Job Area:

Business Development

Locations:

The Quayside

Sales Support Advisor

Location
The Quayside
Location
Full Time
Apply
DJD Purpose.jpg

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

DJD Values.jpg
DJD Inclusion.jpg

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

Celebrating Pride Month:
Nikki's Story

<p>Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.</p> Read more
Pride Month 1.png

Sales Support Advisor

Location
The Quayside
Location
Full Time
Apply