Job Description:
Restaurant Supervisor
Richmond Villages Letcombe Regis, South Street, Oxfordshire, OX12 9RG
£13.10 per hour - Paid breaks
Permanent. Full time, 40 hours per week on various shift patterns between 08:00-20:00 and alternative weekends
We make health happen
At Bupa, we offer essential support when it matters most. Richmond Villages Letcombe Regis provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.6 out of 10.
Our Restaurant Supervisor will play a crucial role in ensuring residents and customers receive high-quality dining experiences. They oversee daily operations, manage staff, and maintain hygiene standards, all while creating a warm and welcoming atmosphere. Their leadership ensures that meals are nutritious, delicious, and served with care, contributing significantly to the residents' overall well-being and satisfaction.
If you have a passion for hospitality and a commitment to enhancing the lives of others, this role is perfect for you!
You'll help us make health happen by:
Leading on staff supervisory duties such as training and mentoring new members of the front of house team, adhering to Richmond Village standards at all times.
Supervising front of house staff to ensure correct procedures are followed.
Supporting with the organisation of functions as required, including liaising with the kitchen team, arranging menus and organising seating plans.
Ensuring that each service is managed to the highest standard, including serving meals, setting up tables, serving drinks from the bar and keeping the dining rooms tidy.
Managing alternative meal choice requests as required and ensuring customer's dietary requirements are adhered to.
Ensuring the smooth and friendly delivery of room service meals.
Key Skills / Qualifications needed for this role:
You should have experience supervising a team in a hospitality or catering setting and possess a CIEH Level 2 Certificate in Food Safety (or its equivalent). As a self-motivated individual with excellent communication skills, you will foster relationships with our residents, adopting a person-centred approach. You are organized, adaptable, and maintain a professional demeanor. You excel in teamwork but are also capable of independent initiative. By setting a positive example, you understand the significance of crafting and providing a superior hospitality experience.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
Free meal with every shift.
28 days holiday.
Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
Wagestream - Have early access up to 40% of your earned wages within minutes.
Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan.
My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing.
We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type:
Full timeJob Area:
Care Home - Facilities & Home SupportLocations:
Richmond Letcombe Regis Village
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
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