Clinical Services Head of Clinical Insights

Head of Clinical Insights

Location
Angel Court, London
Location
Full Time
Apply

Job Description:

Head of Clinical Insights

London (1-2 days per week in the office)

Hybrid & flexible working options

Competitive salary & benefits package, including £6,000 car allowance and up to 25% bonus

Permanent role

Full Time - 35 hours

Closing date for applications - Thursday 18th June 2026

Please ensure an up-to-date CV is attached to your application.

We make health happen!

At Bupa, our purpose is simple. We help people live longer, healthier, happier lives and make a better world.

As a Head of Clinical Insights, you'll play a key role in that purpose. You'll help shape how we understand health outcomes across our global business. Your work will turn data, research and real-world evidence into clear insights that improve care, guide strategy and support better decisions.

This is a unique opportunity to influence how we deliver safe, high-quality care at scale. You'll work at the centre of clinical thinking - helping us spot risks earlier, understand what works, and improve outcomes for our customers around the world.

How you'll help us make health happen:

Lead the strategy for clinical insights, research and intelligence across Bupa

  • Turn complex data and research into clear, practical insights that senior leaders can act on

  • Identify trends, risks and opportunities in healthcare through horizon scanning and research

  • Support business strategy, including clinical quality improvement and investment decisions

  • Oversee how we measure and understand clinical outcomes, including patient experience and performance data

  • Work closely with clinical leaders, analysts and senior stakeholders across the business

  • Provide insight and advice to governance forums, helping guide safe and effective care

  • Share thought leadership internally and externally, helping shape how we use evidence in healthcare.

What you'll bring:

You'll bring a mix of clinical understanding, insight expertise and strong leadership.

We're looking for someone who:

  • Has experience in clinical insights, research, or evidence-based roles

  • Can use data and research to support strategic decision-making

  • Is confident working with senior stakeholders and explaining complex ideas clearly

  • Has led teams or programmes focused on insights, outcomes or data

  • Understands how to turn analysis into practical recommendations

  • Has knowledge of healthcare trends, research methods and regulation

  • Brings strong leadership skills and can support and develop others

  • Is comfortable working in a global, complex healthcare environment

It would also be helpful if you have:

  • A higher research qualification (such as MSc or PhD)

  • Experience working across different countries or healthcare systems

  • Experience using patient outcome measures or benchmarking

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

  • 25 days holiday, increasing through length of service, with option to buy or sell

  • Bupa medical insurance

  • An enhanced pension plan and life insurance

  • Free health assessment

  • Annual performance-based bonus up to 25%

  • Onsite gyms or local discounts where no onsite gym available

  • Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Angel Court, London

Head of Clinical Insights

Location
Angel Court, London
Location
Full Time
Apply
A Bupa healthcare professional in clinical uniform and headscarf, working in a clean, modern healthcare setting that supports patient care

Our
purpose

Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.

Our
values

Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.

We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you. 

As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.

Bupa colleagues working together in a meeting room, reflecting collaboration and teamwork in a professional office setting
Two Bupa Care Services colleagues in uniform sitting at a table, talking over a drink during a break in a calm, welcoming workplace setting.

Free to be
you

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. 

You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.

Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.

Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.

NHS and Bupa
Balancing the two

Think working as a GP at Bupa means you'll have to give up NHS work? Think again. Laura recently joined our team and talks to us about how she's been able to use what she's learnt at Bupa for the benefit of all her patients. 

Read more
Laura Pollock GP.jpg

Head of Clinical Insights

Location
Angel Court, London
Location
Full Time
Apply