Clinical Services Operations Manager - Medical Director's Office

Job Description:

Operations Manager - Medical Director's Office

Cromwell Hospital, London SW5 0TU

Permanent role

Salary: £70,000 a year + with fantastic benefits

Full time: 37.5 hours a week

We make health happen

As Operations Manager, you will be a key member of the Medical Director's Office and will be responsible for the day-of-day operational management of the medical workforce, ensuring the delivery of safe, compliant, cost-effective medical care.

Main Duties & Responsibilities:

• The day-to-day operational management of the medical rotas (Resident Medical Officers and Consultants)
• Ensuring that all Consultant contracts are issued every 3 years (On call rotas, Medical Advisory Board, Practicing Privileges Governance Committee and MDT Clinical Chairs)
• Monitor, control and report on activity against expenditure, working with the Chief Medical Officer to ensure the delivery of balanced budgets
• Support clinical teams in the delivery of safe, high-quality, cost-effective patient care
• Ensure that the Medical Director's Office is compliant with the requirements of the Medical Practitioner's Assurance Framework and the Care Quality Commission
• Support effective recruitment and selection of staff
• Work closely with the CMO to develop an effective workforce plan including sickness absence
• Work with the CMO to produce training and development plans for medical staff, which will realise the capabilities and personal development of staff to deliver the service plans and support staff to develop their personal abilities.
• Deploy staffing resources, both human and financial, to ensure effective delivery of services
• Assist the CMO in managing a specified budget and the effective use of resources and develop action plans to manage any adverse variances
• Ensure adherence to Standing Financial Instructions and work with the Finance Business Partner and Procurement team in raising Purchase Orders

Key Experience / Qualifications & Skills needed for this role:

• First degree or equivalent experience
• Evidence of Continuing Professional Development to postgraduate diploma equivalent
• A proven track record of operational/service management
• Experience of managing staff
• Knowledge of IT Systems
• Proven ability to problem solve and to achieve change, while at the same time balancing competing demands
• Ability to analyse, interpret and summarise financial and other data
• A proven capacity to balance competing demands to achieve local and Trust objectives

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday per year, pro rata to your contract.
• Access to a range of services to support your physical and mental wellbeing
• Fixed term benefits allowance
• Access to our confidential employee assistance

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all of our customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

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