Job Description:
Corporate Account Analyst
Cairo, Egypt
Hybrid
Fixed term, Full Time (40 hours per week) role
We make health happen:
To provide efficient and effective support to the Client Management team and
strategic clients; To act as the key liaison between the Bupa Global Corporate
Client Management team, internal stakeholders and external organisations and
third parties. To ensure adherence to processes agreed for strategic client.
Key Responsibilities:
Maintain first class renewal material to ensure alignment with regional Client Management teams where applicable.
Ensure renewal processes across regions are aligned and follow best quality practices
Prepare claims management information for strategic clients, liaising with partners for reporting data i.e. GeoBlue, Bupa Arabia, Sukoon
Maintain Service Level Agreement (SLA) results and monitoring to highlightirregularities
Prepare global SLA results for strategic clients, liaising with global partnersi.e. GeoBlue, Bupa Arabia, Sukoon
Collate and prepare global EAP utilisation reporting for strategic clients working with global partners i.e. GeoBlue
Work with internal stakeholders to create manual invoicing for strategic clients (where relevant) and ensure audit and accuracy are key
Maintain audit trail for day-to-day activities
Coordinate meetings for strategic clients, organising both internal and external parties' availability
Manage external site visit coordination; manage minutes and delegate actions from external meetings
Liaise with internal and external contacts to ensure the effective running of the Corporate Client Management function
Liaise with marketing regarding client or service promotional material,owning documents within the wraps system
Assist with specific projects across Corporate Client Management as required.
What We're Looking For:
Corporate experience is required, preferably within the insurance industry.
Proven experience in a data analytics-focused role, demonstrating strong analytical and numerical skills.
Ability to analyze data, identify trends, and provide actionable insights.
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Business DevelopmentLocations:
Egypt - Cairo
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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