Job Description:
Global Product Executive
Bupa Egypt Insurance SAE, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo, Egypt
Full Time - Fixed Term (Rolling Contract)
40 hours per week
Local Egypt Bonus Scheme
Hybrid Working (once per week office working)
Job Grade: B13
We make health happen
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Corporate Product Executive will work as part of a successful high performing team focussing on all IPMI products administered by Bupa Global in the various markets that we operate around the globe. Using strong business understanding and experience of being a customer champion you will support delivering the Bupa Global Value Proposition, demonstrate our understanding of the customer requirements and the difference we can make to workplace health and wellbeing.
How you'll help us make health happen:
Prepare, create and maintain products for all customer types (individual, SME, Corporate and PPAs).
Build and maintain products on SWAN according to defined requirements ensuring capability and within rules
Continuous improvement in the onboarding and renewal of customers/clients
Work closely with the colleagues in various departments and across the globe to ensure we can sustainably administer products
Produce membership guides for Corporate and PPAs on WRAPs platform for the renewal and implementation of groups in a timely manner, liaising with Medical Policy and Compliance teams when bespoke wordings are required
Investigate and provide solutions with claims and product enquiries to ensure the customer experience is optimised
Work closely with the implementation coordinators to deliver and support the implementation process of new groups
Acting as a subject matter expert to business projects, providing knowledge and support in the configuration of new products
What you'll need:
A background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management
Sound technical knowledge of Bupa Global operating system or ability to quickly learn core functionality
Project management experience/skills
Advanced MC Office skills specifically Excel are a key requirement of the role. Use of Word, Powerpoint, MS Project knowledge is a plus
High standard of written and spoken English
Advanced interpersonal, social, communication and presentation skills
Ability to plan and prioritise workload effectively and work to deadlines
Ability to identify problems and resolve them independently
Excellent attention to detail
An enthusiastic team player with excellent written and verbal communication skills
Collaborative and proactive to actively coordinate and support the product agenda
Comfortable with engaging people at all levels, including senior stakeholders
Good interpersonal skills, personal gravitas and ability to develop business credibility
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Delivery and OperationsLocations:
Egypt - Cairo
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.