People & HR Internal Communications Lead

Job Description:

Internal Communications Lead

Angel Court, (London EC2R 7HJ) or Bupa Place (Salford Quays, M50 3SP)

Hybrid Working

Permanent

Full Time - 37.5 Hours

From £57,100 + Fantastic Benefits

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Your accountability as Internal Communications Lead, will be to shape the design and delivery of our internal communications and engagement strategy to engage our people in Bupa's purpose, ambition and values.

How you'll help us make health happen

• Partner with BGIUK's Chief People Officer, leading on the Internal Communications within their People, Property and Plant Function and all people-related Internal Comms across the BGIUK Market Unit.
• Help transform our internal communications to simplify our channels and shift the focus to two-way engagement.
• Create communications plans and content to inspire colleagues to deliver on our ambition to be the world's most customer-centric healthcare company.
• Own and deliver a high‑impact communication cadence, including All Hands, leadership calls and key colleague events, ensuring clear, consistent and engaging storytelling that connects strategy to colleagues' day‑to‑day experience.
• Create compelling executive communications, including monthly blogs, leadership messaging and video content, that build trust, drive engagement and reinforce organisational priorities.

Key Skills and responsibilities required for this role

• Significant experience managing large groups of senior stakeholders
• Excellent writing, proof writing and editing skills
• PC literate and highly skilled in all Microsoft packages with excellent skills in Microsoft SharePoint, In Design and Photoshop
• Experience in event design and delivery
• Knowledge of and commitment to the Bupa brand, purpose, Code and values
• Creative, flexible, adaptable and positive approach to change
• Able to work under pressure and meet deadlines
• Meticulous planner with exceptional attention to detail and an eye for accuracy
• Drive, confidence, energy and enthusiasm
• Confidence to collaborate and challenge
• Proven track record of working successfully across functions and across businesses
• Excellent management and organisation skills

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

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