Job Description:
Lead Product Designer
Manchester M50 3SP or London EC2R 7HJ - hybrid - minimum 2 days per week in the office PermanentFull time 37.5 hours per weekSalary £55300 - £69100 depending on experience + Management BonusWe make health happen
You'll lead how we design and discover better digital health experiences at Bupa - working with product and engineering to define the problems worth solving, test ideas early, and deliver solutions that make a real difference to customers' lives.
How you'll help us make health happen
Design end-to-end experiences that feel intuitive and deliver real value.
Lead discovery and strategy-frame problems, validate ideas, and guide teams to solutions.
Embed research into every decision and champion evidence-based design.
Facilitate collaboration through workshops and design sprints.
Shape product direction with product and engineering partners.
Balance user and business needs to create desirable, feasible, and viable solutions.
Drive design quality, accessibility, and consistency through systems and standards.
Foster a culture of experimentation and continuous learning.
Coach and grow designers, setting a high bar for craft and thinking.
What you bring
Demonstrable, substantial experience in product design in a leadership or mentorship role.
A portfolio that demonstrates strategic thinking, interaction design depth, and measurable impact.
Depth in product design plus breadth across research, service, content, systems, or strategy.
Ability to zoom out on vision and zoom in on details.
Experience working with AI tools like Figma Make.
Discovery mindset: test early, guide through ambiguity.
Interaction-first approach: design how it works, not just how it looks.
Skilled in Figma, design systems, and accessibility (WCAG 2.2 AA).
Experience in research and usability testing;
Strong grasp of discovery, experimentation, and agile ways of working.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Onsite gyms or local discounts where no onsite gym available
Various other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Time Type:
Full timeJob Area:
PR , Marketing & BrandLocations:
Bupa Place
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.