Job Description:
Health Promotion Distribution Coordinator
Location: Bupa Office in Staines - 4 Pine Trees, Chertsey Lane, Staines TW18 3DZ
Salary: £26,000 a year (full-time equivalent) + Excellent benefits
Type: Fixed Term until 31st December 2025, Part -time (20 hours per week)
Monday to Friday – On Site
We make health happen
This role sits within Bupa Health Clinics On-Site Services Team reporting into the Workplace Health Operations Manager.
A robust, efficient and smooth service is delivered to Bupa's corporate customers. As the Co-ordinator, your role is vital to the operation and support of this department. The role of the Co-ordinator would suit a reliable team player, who is able to multi-task, as well as prioritise workload in order to meet deadlines and ensuring a successful service has been delivered in a high-pressure environment.
Accountabilities
• Key point of contact for any internal or client enquiries
• Managing the distribution of the service line – preparing equipment & documentation to dispatch
• Day to day oversight of the distribution centre
• Stock management
• Client Bookings: liaising with clients to co-ordinate clinics, updating booking Information and maintaining the schedule and systems
• Responsible for maintaining the mailbox, and/or escalating queries as appropriate
• General administration such as filing, archiving, and arranging couriers
• Provide regular uptake reports to clients and Account Managers within the SLA
• Invoicing clients using BUPA's in-house system
• Assist in any other duties the department may require
Specific Skills
• Logistics and planning
• Strong communication skills
• Customer service experience would be an advantage
• Attention to detail
• Excellent IT skills (must be confident using Excel & Word)
• Team player
• Work well under pressure to deadlines
• Ability to multi-task
Key Behaviours
• Positive and professional attitude
• Self-starter
• Punctual and reliable
• Responsible
• Ability to use initiative
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role, you will receive the following benefits and more:
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa.” We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
As a Disability Confident employer, we aim to offer an interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Please note the application deadline for this role is the end of Friday 6 June.
Time Type:
Part timeJob Area:
AdministrationLocations:
Staines - Willow House
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Nikki Williams, Colleague Engagement Executive and one of our Be You At Bupa network leads shares her thoughts on why Pride is still important in 2021 and her experience of being LGBTQ+ at Bupa.
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