Job Description:
Learning & Development (L&D) Engineer
Competitive salary + benefits, including up to 5% bonus
London, Manchester or Staines
Hybrid working
Permanent
Full-time, 35 hours per week
We make health happen
At Bupa, we're on a mission to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are at the heart of everything we do. This role plays a vital part in that mission by supporting the systems that help our people grow - professionally and personally.
As a Learning & Development (L&D) Engineer, you'll be part of our Group Functions Technology team, working across global domains. You'll support our learning platforms - Bupa Learn and Bupa Campus - which are essential for ensuring our people have the skills and knowledge they need to deliver outstanding care and meet regulatory standards.
This is a great opportunity to make a real impact in a global organisation that values innovation, collaboration and continuous improvement.
How you'll help us make health happen
As our L&D Engineer, you'll:
Support, develop and configure environments for our global learning platforms.
Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.
Assess and validate technical solutions to ensure they meet business needs.
Contribute to software architecture decisions and collaborate with infrastructure teams.
Own and resolve IT-related issues within your domain, ensuring service continuity.
Work closely with stakeholders across Bupa's global markets and IT departments.
Engage with cross-functional technology teams to influence solution outcomes.
Stay up to date with emerging technologies and look for ways to improve our systems.
Support incident and request management, including third-party supplier coordination.
Follow Bupa's change control, release planning and security standards.
What you'll bring
Strong experience in software engineering, development, support or environment configuration.
Domain knowledge in Learning & Development systems.
Experience with a broad range of technologies or deep expertise in one.
Communicates clearly and works well in a team.
Excellent understanding of Agile and ITIL methodologies.
Strong knowledge of IT security standards and risk management.
Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.
A keen eye for data and analytics to drive improvements.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance for you and your family
Access to our wellbeing programmes and mental health support
Bonus scheme
Enhanced parental leave
Pension scheme
Discounts on Bupa products and services
Opportunities for career development and internal mobility
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you're treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
ITLocations:
Angel Court, London, Bupa Place, Staines - Willow House
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
As our Lead Solutions Designer, Donna has a passion for the Digital & IT world and is a key team player.
Often stepping outside her comfort zone to experience new areas of the business, Donna was part of an exciting sustainable project.
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