Job Description:

Senior Project Manager / IT Change Specialist

Staines – hybrid working

Permanent

Full time, 37.5 hours per week

£63,300 - £79,000 DOE & Location

10% Management Bonus Scheme

We try to consider all types of flexibility, including locations, hours and working patterns.

We make health happen:

At Bupa, we're passionate about technology. With colleagues, customers, patients, and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

The Senior IT Change Specialist will manage the delivery of large, complex technology projects within a regulated environment, ensuring they meet time, cost, and quality standards. Work across Bupa Global and Bupa UK on high-priority changes with significant risks and interdependencies. Define and drive assigned programs/projects, managing specialist teams for high-standard day-to-day deliveries.

You will oversee the entire project lifecycle, from business case to implementation, ensuring business readiness and benefits realization. You will serve as the senior point of contact between leadership teams, steering committees, and project teams.

How you'll help us make health happen:

• Deliver and manage IT projects to agreed plans, budgets, quality, and timescales, mitigating risks and resolving issues.
• Coordinate activities, dependencies, and critical paths to align with project goals.
• Create and manage project plans, resources, budgets, success factors, and milestones.
• Ensure clarity of roles and responsibilities for team members.
• Manage relationships with IT areas to optimize resource use within project scope and budget.
• Develop business case documentation and ensure governance processes are followed.
• Provide financial forecasts and project reports to stakeholders and finance teams.
• Lead, manage, and motivate the project team, including supervisory and matrix management.
• Align with Bupa's IT project governance and delivery frameworks.
• Identify opportunities to reduce costs and increase service throughout the project.
• Engage and manage internal/external teams and third parties effectively.

Key Skills / Qualifications needed for this role:

• Experience of Digital Application Development
• Excellent knowledge of AgilePM, SAFe, and PRINCE2 methodologies.
• Programme and Project Management qualification
• Strong commercial and vendor management experience.
• Proven stakeholder management skills across diverse stakeholders.
• Must be able to identify and manage project risks, issues and dependencies.
• Highly proficient in project resource and budget and cost management.
• Ability to construct and deliver presentations and options papers.
• Experience working with teams across multiple geographies.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

•            25 days holiday, increasing through length of service, with option to buy or sell

•            Bupa health insurance as a benefit in kind

•            An enhanced pension plan and life insurance

•            Onsite gyms or local discounts where no onsite gym available

•            Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

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