Job Description:

Job Title Strategic Relationships Lead - Partnerships

Contract: Hybrid

Location: Angel Court London EC2R 7HJ

Permanent - Full time

Salary range: up to £100,000 depending on experience

We make health happen

This role is critical to Bupa Global's ambition to expand and evolve its presence in international private medical insurance through high-impact partnerships.

As Strategic Relationships Lead, you will be responsible for managing, nurturing and growing a portfolio of strategic partners, reinsurance and relationships - including new and established partners.

You will be accountable for delivering bold commercial growth outcomes, constantly evolving our existing partner strategies, and co-creating innovative solutions for market delivery.

Your areas of focus will include reinsurance provider but also working with key intermediaries, platforms, and consultancies. This role sits at the intersection of partner engagement, strategic planning, and market innovation.

How you'll help us make health happen:

Manage, Nurture and Grow Partnerships, including Reinsurance:

Own the day-to-day and long-term management of new and existing programme partners

Being the senior contact and relationship lead for strategic partnerships

Developing Executive/C-Suite relationships, deepening and nurturing these to deliver the partner strategy

Deepen engagement, address frictions and drive the growth opportunities within each relationship

Delivering Our Commercial Objectives:

Drive revenue, customer growth and profitability through collaborative go-to-market strategies

Develop and monitor KPIs, commercial plans, and delivery frameworks in partnership with key stakeholders

Evolve Partnership Strategy:

Shape, refine and iterate Bupa Global's strategic approach to reinsurance and social insurance collaboration

Monitor industry, partner, and market trends to inform future direction

Contribute to the long-term roadmap for reinsurance growth & our market solution development

Seek out new routes to market - delivering new growth initiatives

Enable Innovation and Market Solutions:

Identify and deliver new propositions in collaboration with consultancies, intermediaries, and partner platforms

Lead initiatives to launch, test, and scale new solutions in global markets

Influence internal stakeholders (Product, Marketing, Sales, and Compliance) to support partnership-led innovation

Build Internal and External Alignment:

Collaborate with cross-functional teams across Bupa Global and the wider Bupa Group

Represent Bupa Global in high-value strategic discussions and co-creation workshops

Build trusted relationships with key external partners, senior stakeholders, and delivery teams.

Key Skills / Qualifications needed for this role:

• Senior commercial experience in reinsurance, health insurance, financial services or partner-led business development
• Strong track record of managing high-value partnerships, ideally across multiple markets
• Proven ability to deliver commercial growth through strategic collaboration
• Experience working with intermediaries, global consultancies, or social insurance frameworks
• Excellent relationship management, communication, and negotiation skills
• Strategic thinker with operational discipline and delivery focus
• Ability to influence and collaborate across global, matrixed environments
• Graduate calibre with strong leadership experience at a senior level in a large blue chip financial services organisation
• Ability to understand Global markets and anticipate change - to react and plan strategically in response
• Proven track record of insight-based selling and capability development.
• Strong leadership style that promotes creative thinking, empowerment and has the ability to build, lead and motivate cross-functional teams.
• Proven track record in setting direction and tactical plans to achieve bold growth targets and maximise new business opportunities.
• Excellent negotiation and influencing skills. Proven experience of managing complex, multi-influencer negotiations at a senior level.
• Ability to build and maintain strong relationships and create an extensive network of contacts both internal and external across all Bupa Global regions.
• Ability to influence and manage key stakeholders, internal and external to deliver sales objectives.
• An understanding and awareness of new and emerging technology to support delivery in the Sales environment.
• Financial expertise with the ability to manage multi-million budgets and work within Bupa's agreed matrix regarding the final pricing of Bupa products and services and any decisions outside of these parameters should be escalated within the agreed process.
• Experienced in developing and designing new strategies and interpreting these into operational plans to achieve sales and maximise business opportunities.
• Ability to focus on ‘big picture' and to make strategically important decisions within agreed parameters without referral
• Able to assimilate and analyse information and data from a variety of sources and use this to plan effectively to ensure objectives are met
• AI (e.g. Co-pilot) and PC-literate and the ability to communicate messages effectively via a range of channels and applications
• Experience of implementing strategic change including embedding new partnerships, systems, processes and technology

• Ability to make sound commercial and business decisions that affect quality, compliance, pricing and financial profitability of Bupa Global within the agreed matrix regarding final pricing of products
• Must be able to assess the potential, maximise business opportunities and make sound, viable business proposals to meet commercial targets and drive performance whilst limiting risk to Bupa Global
• Contribute to and deliver the Partnership & Affinities reinsurance element of the sales & marketing plan.
• Credible thought leader, with the ability to influence Senior Managers and Directors within Bupa, ensuring customer and business needs are met.
• Works successfully across teams to deliver agreed commercial targets.
• Must ensure that all decisions and advice is compliant with FCA regulations.

Benefits:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

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