IT Tech Lead

Job Description:

Tech Lead (Health Services)

Primary location: Salford (M50 3SP) or Staines (TW18 3DZ) or London (EC2R 7HJ) or Leeds (LS5 3BF)

Flexible / Hybrid working options

Permanent

£74,400 - £92,000 (Negotiable depending on experience & location)

10% Bonus+ fantastic benefits

Full time 37.5 hours

We make health happen

At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.
Right from the start you'll become part of our digital & data strategy, joining us on our journey and developing yourself along the way.

We're looking for a talented Technical Lead to join our Health Services Technology team. In this role, you'll design and deliver high‑quality applications and solutions that support clinical and business operations across Bupa. You'll work closely with Product Managers and technical SMEs to ensure our technology meets business needs and aligns with strategic direction.

You'll bring strong engineering expertise, experience delivering healthcare technology, and the ability to lead a multidisciplinary team. From shaping technical direction to guiding development and improving system capabilities, you'll play a key role in driving innovation across our clinical and digital platforms.

How you'll help us make health happen:

• Develop high quality applications

• Working closely with other digital tech teams to ensure design and user experience is consistent and meet requirements.

• Development of new or existing applications and solutions in line with application designs, development standards, methodologies and strategic architecture frameworks.

• Working as a lead alongside technical SMEs within product teams and projects of varying scope and size.

• Can spot problems prior to development or serve up solutions to combat issues as they arise throughout the lifespan of a project.

• Evaluate existing products and solutions to propose practical improvements, taking ownership and working with colleagues and business owners to implement changes.

• Drive improvements to development practices and technical documentation.

• Take ownership of maintaining and expanding development standards within your technical domain.

• Investigate and propose the establishment of new technologies and methodologies that can improve development practices and products.

• Takes ownership for resolving domain specific related problems, which directly or indirectly impact on operational services or development activities.

• Manage implementation activities, change control and release planning.

• Take ownership of improvements for internal documentation of products and technical solutions.

• Become the point of contact for technical and domain specific support for other teams within your technical domain.

• Establish and maintain credibility and working relationships with other teams within Bupa, being an ambassador for Bupa IT within the business community, supporting a customer service culture.

• Ensure solutions are taken through appropriate internal governance processes such as Technical Design Authorities and other forums.

• Support the procurement of new technologies and solutions aligned to business / technology requirements including vendor assessments / selection, RFIs and RFPs

• Responsible for understanding and maintaining data models and inter-system relationships, dependencies, and integrations.

• Creating compliant and robust solution architectures aligned with business requirements / goals / strategy, technology strategy, regulatory / legal requirements and Bupa policy.

• Defines, documents and maintains relevant designs (including integration / specification documents) and intellectual property on a defined area of the Bupa estate. Create integration and other specification documents.

• Consider the options to solve business challenges through many lenses, Engineering, Business, Security, Data and Operations.

• Recommend solutions based on time to value, overall costs and risks and strategic fit.

• Build strong, collaborative relationships with our partner organisations, helping to align our technical efforts with external needs.

• Clearly and crisply communicate and contribute to architectural decisions, plans, and standards for the products we create and support.

• Engage with design governance early and often so that solution designs meet peer review and meet control obligations with the minimum of fuss.

• Align with defined architecture patterns, standards and target architectures.

Key Skills / Qualifications needed for this role:

• A strong engineering foundation with proven experience building high‑performance, scalable applications.

• Cloud‑native experience, ideally with Google Cloud Platform, or equivalent AWS/Azure expertise.

• Hands‑on skills with Terraform, CI/CD automation, GitHub Actions, and managing multi‑environment pipelines.

• Strong capability in Docker and Kubernetes (GKE or AKS) for containerised workloads.

• Experience working with event‑driven architectures using GCP Pub/Sub and Kafka.

• A solid understanding of microservices and composable architectures, including service mesh (Istio) and Webpack 5 module federation.

• Broad knowledge of both SQL and NoSQL databases such as Postgres, MongoDB, Redis, and Cassandra.

• A commitment to quality through strong testing practices, automation, and CI/CD quality gates.

• Familiarity with observability and monitoring tools such as OpenTelemetry, Prometheus, or Grafana.

• Experience with documentation-as-code and developer portals like Backstage.io.

• A background in health services delivery, including UX/UI considerations, systems integration work, governance processes, and sign‑off boards.

• Experience leading small engineering or product teams (around 6 people), fostering collaboration and technical excellence.

• A strong communicator who can translate complex technical concepts for both technical and non‑technical stakeholders.

• Experience working in Agile, product‑led environments with strong coding standards and source control practices.

• Healthcare technology experience or familiarity with clinical standards (HL7, FHIR, DICOM) is a strong plus.

• A proactive approach to staying up to date with emerging technologies and their practical application.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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