Clinical Services MSK Team Manager

Job Description:

MSK Team Manager

Five days per week on site - Milton Keynes, MK7 7PB

Permanent

Salary - £37,000 + excellent benefits

40 hours per week

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

The MSK Team Manager will provide operational management to a team of MSK Therapists and Physicians, working collaboratively with other members of the management and leadership team to ensure provision of high standards of clinical practice and customer service, while contributing to the achievement of key strategic objectives.

You'll help us make health happen by:

• Providing operational line management to the MSK clinicians within your centre, ensuring staff feel sufficiently supported to complete their roles.
• Working with the Centre Manager to drive customer improvement plans within the MSK service line.
• Encouraging learning and development in your MSK team, including CPD and training according to individual development needs and aspirations.
• Mentoring and discussing operational performance with your MSK team as individuals.
• Managing the self-employed MSK clinicians within your centre, assisting with diary management, invoicing, etc.
• Ensuring compliance by the MSK clinicians with all clinical and performance policies, procedures and protocols issued by Bupa. Manage poor performance, liaising with the relevant parties where appropriate.
• Having a thorough understanding of overall Bupa and MSK financial targets and support the Centre Manager to achieve these.
• Effectively managing the clinician diaries to ensure maximum utilisation.

Key Skills / Qualifications needed for this role:

• Experience in leadership/mentorship/ relationship management - essential
• Ability to work well in and lead a team
• High standard of communication and interpersonal skills
• Excellent organisational skills
• Strong motivating, influencing and negotiation skills
• Strong persuasive and credible authority
• Excellent planning, time management and prioritisation skills
• Confident decision-making skills
• IT proficient
• Ability to work at pace and be agile
• Adaptability during times of growth and strategic change
• Strong personal and professional drive
• Solution focussed attitude

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Time Type:

Job Area:

Locations: