Restaurant Supervisor
- Location
- Richmond Bede Village
- Location
- Full Time
Job Description:
Job Title: Restaurant SupervisorLocation: Richmond Village Bede, Hospital Lane, CV12 0PB Salary range :£13.10ph & Excellent Benefits Contract: Permanent - Full Time - 40hrs Shift Pattern: 5 days out of 7 to include weekends and evenings. Shifts within operating hours 8am- 8pm We make health happenHere at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.A Host Supervisor in a healthcare setting is responsible for overseeing the daily operations of the host team, ensuring excellent customer service, and maintaining a positive and welcoming environment. This role involves leading and motivating staff, managing schedules, handling customer inquiries, and ensuring adherence to health, safety, and hygiene standards. You'll help us make health happen by:Team Leadership:Supervising, motivating, and training host staff, providing guidance, support and maintaining set standards by Head of Hospitality/Richmond Villages to ensure efficient and effective service delivery daily. Customer Service:Ensuring a positive and welcoming experience for Residents and their guests, addressing their needs and resolving any issues or complaints. Operational Management:Overseeing daily operations, including Breakfast/Lunch/Dinner table settings, scheduling, task delegation, and ensuring smooth service flow for ALL meals and Events. Health & Safety:Maintaining a safe and clean environment, detailing and cleaning daily/weekly tasks that are required, adhering to health, safety, and hygiene regulations, and ensuring proper food handling and preparation practices.Communication: Maintaining clear communication with kitchen staff, management, and other relevant departments to ensure efficient service delivery. Record Keeping:Ensuring accurate record-keeping of staff attendance, inventory, Residents Bar bills and other relevant information. Problem Solving:Addressing and resolving any issues or challenges that may arise during service, escalating to management when necessary. Compliance:Ensuring compliance with company policies and procedures, as well as relevant health and safety regulations. Key Skills / Qualifications needed for this role:Time Type:
Full timeJob Area:
Locations:
Richmond Bede VillageBupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.