Bupa Care Homes

This service gives you quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number.*

Alongside our Primary Care Service, you have an annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.

You can use your Allowance in one of three ways:

1. For yourself
2. For you and a family member/s
3. As a gift to other family members

You can redeem your Allowance against a range of products including cash plans, dental insurance, cancer checks, health assessments, period/ menopause plans and earwax removal.*

When you join Bupa you will be opted-in to the Health Trust, our bespoke medical insurance benefits package* - This provides healthcare cover to eligible employees and their families.

What’s covered? Membership is free from medical underwriting, meaning all eligible pre-existing conditions are covered, for you and any dependents on your policy.
Can I add my family? Dependants can be added within 3 months of your start date with Bupa or during the annual renewal window.

Our digital GP service is available to all Health Trust members.* You can book a video or phone appointment whenever you need one.

Features

Book an appointment –24/7 access to a range of clinicians
Receive reminders on your phone
Manage your bookings
Attend remote appointments
Order and track prescriptions
Get on-the-go support with Symptom Checker

Our Anytime Healthline is a completely confidential, round-the-clock service with unlimited telephone consultations with Bupa nurses.

You can call our Anytime Healthline for if you feel unwell, get advice on how to stay healthy in your day-to-day life, with help on a range of topics, including quitting smoking.
You can call regarding your own health or that of a family member. Anytime Healthline can also be used directly by family members 16 years + residing at your address.

All health assessments include a physical examination, a consultation with a Bupa doctor and personalised health report, and a practical action plan with advice to help minimise future health risks. All permanent, UK employees are eligible to receive a health assessment once every two years.

Our insurance can be used at any dental practice but you can take advantage of additional benefits, such as direct claims settlements and discounted treatments if you use dentists and Bupa Dental Centres which are part of the Bupa Dental Insurance network.*

Our Bupa employee dental insurance scheme can also be extended to cover family members.

Our holiday entitlement ranges from 20 - 25 days per year (excluding bank holidays, typically 8 per year).

Your entitlement will be confirmed based on the role you are applying for.
Where it applies, through our inclusive bank holiday approach you may be able to swap up to a maximum of four bank/public holidays for other days of significance within the same annual leave period.

You may be able to buy or sell up to 5 days of your annual leave entitlement via our flexible holiday benefit. The amount of time we want to take off work each year can vary depending on what is going on in our life. Extra holiday may appeal for many reasons, or you may wish to use less than your full leave entitlement and exchange the unrequired amount for extra salary.

If you choose to buy holiday, the cost will be paid for in fixed monthly instalments by salary sacrifice (your take home pay must remain above National Minimum Wage).

A mental health platform designed to be interactive and engaging by using ground breaking technology, with JAAQ it feels like you’re having a conversation with world leading experts of health topics.
JAAQ is designed to give you the right information from the right people in a way that has never been done before. Get expert information from leading mental health professionals and people by asking the questions that are important to you.

The Period Plan is a personalised care plan for people who have heavy, painful or irregular periods.

We believe that managing the menopause well should be a priority for all GPs. Our Bupa Menopause Plan has been specifically designed to empower people to seek advice, choose their treatment and take control of their health.
Employees of any age experiencing perimenopause or menopausal symptoms, or for a review if you are taking HRT, are encouraged to book an initial appointment.

Here is what the plan includes: 

• 45-minute consultation with a GP trained who has received additional training in the menopause
• A Personalised treatment plan
• 30-minute follow-up within 12 months
• 24/7 access to menopause-trained nurses via the Anytime HealthLine
• Private prescriptions and onward referrals if needed

Option 1 - Pay as you go

Anyone at Bupa can have access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers and MoveGB, a multi activity membership.

Option 2 – Annual membership

Permanent employees can enjoy up to 40% off at over 4,000 gyms across the UK, including major chains, budget-friendly options, local leisure centres, and independent clubs. Membership fees will be conveniently deducted from your pay in twelve equal instalments. Partner and family memberships are also available.

To help you take up a cost-effective, healthy and environmentally-friendly way to commute to work, Bupa provides the Cycle to Work scheme.*

The scheme allows you to lease a bike and/or accessories for 12 months using our salary sacrifice scheme, the cost of the lease will be deducted from your salary each month. You won’t pay income tax or national insurance on the price of the new bike, so you could save up to 50% depending on your tax rate.

Healthy Minds is a 24/7, confidential, free service for you and your immediate family (over the age of 16 and living at the same address).
It’s there for any challenges that you may face at home or at work, such as health, relationship problems, stress or bereavement.
The team can also provide information and support on employment, financial and legal matters.

We recognise that parents and carers are uniquely positioned to observe changes in a young person’s behaviour.
And we want to offer the support they need when something isn’t right.
Our Family Mental HealthLine is a dedicated service for parents and carers who are worried about their child’s mental health and wellbeing.

Choose from a variety of self-guided programmes provided by SilverCloud Health to help you manage money worries, stress, sleep, and more.
SilverCloudHealth use cognitive behavioural therapy (CBT) techniques to teach you a fresh way of thinking and feeling about things.
The programmes include a range of tools, like a thought diary and mindfulness podcasts, all available to you when you need them.

Personal Energy is Bupa's own wellbeing programme. Our workshops focus on taking good care of the important things in your life that are key to your own personal wellbeing.
We deliver Personal Energy to our own people and with the support of the Bupa Foundation we've been delivering it to educators and charities too.

We’re signed up to the Pregnancy and Parenting at Work programme, in partnership with Tommy’s who have expertise to support you and your partner/family on a variety of pregnancy-related matters.
Tommy’s are the largest UK charity researching the causes and prevention of pregnancy complications, miscarriage, stillbirth, premature birth and neonatal death.
Tommy’s Pregnancy Line and Direct phone line for managers has experienced midwives who can advise on lifestyle and diet throughout pregnancy and provide counselling and advice on care and treatment if your pregnancy doesn’t go to plan.

Caring for elderly relatives
With hundreds of Bupa nursing and residential care homes across the UK, we can also offer a wide range of personalised care services, both long and short-term.
Whether you’re just starting to think about care, need help understanding how to pay for care, or need advice on choosing the best type of care (either in a Bupa care home or elsewhere), our free Elderly Care Support Line is here to help you make the right decisions for you and your family.

If you regularly use display screen equipment (DSE), you could be eligible for a free eye test and, if you require glasses solely for DSE use, Bupa will contribute towards the cost.

Each year we give people the opportunity to receive a free flu vaccination.