IT & Digital

We're making lives
better with Tech

At Bupa, we’re passionate about technology. With no shareholders, we're reinvesting profit to provide better healthcare so our customers can enjoy longer, healthier and happier lives.

With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

With the 'best brains' behind our work we can really make a lasting change in the world of healthcare.

Employee Spotlight:
Sim

With a love for technology, leading our Digital team through transformation, Sim has extensive experience in IT and is passionate about our future talent.

Discover why Bupa is the right place for Sim's personal life and career.

Read more

Our Technology
Strategy

We have set three goals in our Group & UK Digital Technology function – Technology will drive Bupa’s transformation and optimise its efficiency

Customer delight

  • Building faster, flexible and connected systems
  • Improving the quality and accessibility of data across the business whilst ensuring its protection.
  • joining the dots to allow for a more personalised experience.

 

Empowering our People

  • Providing the tools and skills for our people to self-serve in a simple and easy way.
  • Better collaboration and centralised systems to promote alignment
  • Reducing our tech specific emissions by 40% by 2025
  • Adoption of modern methodologies, systems and infrastructure

Digital First

  • Increase our momentum and capability through cloud-based technologies.
  • Modernised platforms will secure our digital foundations.
  • Strategic partnering with Global vendors .
  • Diverse and Skilled experts driving our tech stack forward.
  • Smart security protecting our customers and our people.

Our culture
and working life

Here you’ll be welcomed. We champion diversity and we celebrate people - representing the communities and customers we serve. 

We're a place that is serious about making a better world and are committed towards zero carbon by 2040. 

And we understand the importance of a healthy working environment, backed-up by some amazing health benefits, both mental and physical. 

Tech
Principles

To guide our decisions as we deliver we have a defined a set of technology principles.

People

  • We are enablers of collaboration, analysis and automation
  • Our systems and skills should reflect the diverse customers and places we do business
  • If it can be simple and automated it should be

Infrastructure

  • Design for modularity / API first. 
  • Bias for cloud platforms
  • Future thinking - Contract for scale and strategy
  • Secure by design - building solutions that are inherently secure

Transformation

  • Adopt data standards that enable the interchange and exploitation of data
  • All digital products should have a positive impact on the planet
  • Everything we do should be customer centric with a focus on user experience 

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Sound like something you are interested in?

This is
what we stand for

Our values mirror how we work, they encapsulate what we look for in our people and they shape the way we behave and deliver for our customers and each other. No matter our background or whatever life throws at us – it’s what we believe in.