Job Description:
Healthcare Assistant
Location: New Victoria Hospital, Kingston upon Thames, KT2 7EG
Hours: 37.5hrs (Monday - Sunday Shifts)
Circa £27,851pa + Benefits
We make health happen
At New Victoria Hospital, we're committed to delivering exceptional care and support to every patient who walks through our doors. Our dedicated teams work together to create a safe, compassionate, and welcoming environment where patients receive the highest standards of care. If you're passionate about making a difference and want to be part of a team that puts patients first, we'd love to hear from you.
How you'll help us make health happen
As a Healthcare Assistant, you'll play a vital role in supporting our nursing teams to deliver outstanding patient care. Working closely with patients, nurses, and multidisciplinary colleagues, you'll help ensure patients feel comfortable, supported, and cared for throughout their hospital stay.
You'll be an important part of creating a positive patient experience while upholding the highest standards of safety and quality.
Key responsibilities
Deliver high-quality, compassionate care while maintaining patient dignity, safety, and wellbeing.
Support patients with personal care, mobility, nutrition, admissions, transfers, and discharge processes.
Assist qualified nurses with patient assessments, observations, specimen collection, and the delivery of nursing care.
Monitor and report changes in patient condition, escalating concerns promptly to the nursing team.
Maintain a clean, safe, and organised ward environment, ensuring equipment is fit for use and infection control standards are met.
Work collaboratively with colleagues, patients, visitors, and multidisciplinary teams to provide an excellent patient experience.
Follow hospital policies, health & safety procedures, confidentiality requirements, and mandatory training obligations.
What we're looking for
GCSEs or equivalent education.
Previous experience working within a healthcare setting.
Excellent communication and interpersonal skills.
Ability to work effectively as part of a team and follow instructions accurately.
Strong organisational skills with the ability to prioritise workload.
Flexible, adaptable, and able to work under pressure.
Proactive approach with the ability to use initiative.
NVQ Level 3 in Health & Social Care, IT skills, and numeracy skills are desirable.
Benefits
At New Victoria Hospital, we want to reward our staff for the amazing job that they do.
As part of the team, you will have access to a range of benefits for your work and home life.
We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital.
Take a look at the full range of benefits on offer when working here:
Annual leave entitlement of 25 days + bank holidays increasing with length of service
In-house training for all staff
Company pension scheme
Life assurance
Employee Referral Scheme
Access to subsidised staff restaurant
Interest free travel loan
Private healthcare (T&Cs Apply)
Bicycle Loan Scheme
Retailer discounts
Employee Assistance Programme
Part of a Globally Trusted Healthcare Group
When you join New Victoria, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal.
We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Locations:
New Victoria HospitalAt Cromwell Hospital, we have a great team of determined and loyal health care professionals. We’re continually investing in the world’s most advanced diagnostic and treatment technologies. That's why patients choose to come to us from across the UK, and more than 100 other countries around the world.
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
