Job Description:
Mental Health Clinical Lead - Onsites
Location: Home and site based - travel to Bupa sites will be required
Contract: Permanent, Full-time (37.5 hours) - Flexible options available
Salary: Competitive salary (depending on experience) + excellent benefits
Closing Date: Wednesday, 25th March 2026
This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications.
About Bupa
At Bupa, our purpose is simple yet powerful: helping people live longer, healthier, happier lives - and making a better world.
As we have no shareholders, every pound of profit is reinvested into improving healthcare for today and tomorrow. We are on an exciting journey to transform healthcare delivery, enhance digital clinical services, and strengthen our clinical community across the UK.
The Opportunity
We're looking for an inspiring Mental Health Clinical Lead to oversee and develop our onsite Mental Health services across Bupa Health Clinics.
You will provide clinical leadership, drive quality and governance excellence, and help shape the strategic direction of our growing onsite Mental Health service. This role combines leadership responsibilities with clinical practice, offering the chance to influence service design while staying connected to front-line care.
What You'll Be Doing
Clinical Leadership
Provide strong clinical leadership to our Lead Onsite Therapist team
Drive clinical performance, quality improvement and compliance
Support and help deliver Bupa's Mental Health strategy
Foster a positive, values-led clinical culture
Deputise for the Clinical Head of Mental Health when required
Lead regular clinical sessions as part of your role
Clinical Governance & Quality
Develop and deliver an effective clinical assurance audit programme
Oversee clinical policies, procedures and risk management
Ensure robust investigation of incidents and complaints
Promote learning through Datix, RCA and quality improvement activity
Maintain high safeguarding (Level 3 Adults & Children) practice standards
Professional and Workforce Development
Support CPD programmes and clinical education across the service
Provide one‑to‑one leadership and clinical reviews for Lead Therapists
Champion clinician wellbeing, development, and extended skills
Customer Experience
Monitor and improve customer experience across onsite Mental Health services
Support complaint resolution and trend analysis
Promote connected care pathways to enhance customer outcomes
Business Support & Development
Work closely with account managers, sales, marketing and product teams
Provide clinical expertise for tenders, pitches, media and content
Support new service development and commercial opportunities
Communication & Engagement
Build effective communication channels between clinical teams and leadership
Use technology and new methods to share updates, knowledge and insights
Who We're Looking For
You'll need to be one of the following:
Chartered Clinical or Counselling Psychologist
(Doctorate, BPS accredited + HCPC registration)
OR
Accredited CBT Psychotherapist
(Postgraduate diploma accredited by BABCP)
OR
Accredited Counsellor / Psychotherapist
(Recognised Level 4+ diploma accredited by BACP)
Plus:
Strong leadership and relationship‑building skills
Significant experience working within Mental Health services
Experience managing quality standards, audits, risk, incidents & complaints
Excellent communication, influencing and decision‑making skills
Ability to balance clinical, operational and commercial viewpoints
Comfortable working in a fast‑paced, evolving healthcare environment
Why Bupa?
Purpose‑driven organisation
Investment in your professional development
Opportunity to influence and grow a national clinical service line
Supportive clinical community and multidisciplinary collaboration
What It's Like to Work at Bupa
We're a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you'll help people live longer, healthier, happier lives.
Benefits
25 days' holiday (increasing with service) + option to buy/sell
3 paid volunteering days
Enhanced pension & life insurance
Annual performance‑based bonus
Bupa health insurance
Discounted dental cover
Digital GP access
Emotional and family wellbeing support
Financial wellbeing resources
Support for carers
Diversity and Inclusion
We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Ready to make a difference?
Apply today and help us deliver exceptional mental health care across the UK.
Time Type:
Part timeJob Area:
Clinical ServicesLocations:
Mindplace Broadgate London
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Supporting people, first-hand, is an incredibly rewarding role. Here, Sarah Edwards, one of our Counsellors, shares what a typical day looks like and what she experiences as a Bupa employee.
Read more