Job Description:
Hospital Contracts Executive
Hybrid working options
Location: Angel Court, London, or Bupa Place, Salford Quays
Permanent
Salary range: from £54,100 dependant on experience
Full time: scheduled 37.5 hours per week
We make health happen
Join Bupa's Hospital Management team as a Hospital Contract Executive! You'll be the driving force behind strategic partnerships with our largest hospital providers-championing innovation, quality, and value at every turn.
In this pivotal role, you will:
- Forge and nurture high-impact relationships with hospitals
- Manage and negotiate robust contracts, ensuring contract compliance and quality of services provided, and maintaining effective cost control for the hospitals they manage
- Shape healthcare reform initiatives, directly influencing the future of patient care
- Take ownership of cross-provider projects that deliver lasting improvements for our members
How you'll help us make health happen:
- Accountable for contracts with and performance of circa 10 to 30 larger hospital providers comprising circa £20m to £60m spend pa.
- Support senior managers in managing performance and contracts with larger providers and in shaping and delivering improved healthcare pathways and strategic initiatives with key providers.
- Build effective relationships and agree and manage plans with hospital providers to deliver Bupa's priorities and provider goals.
- Review and approval of provider proposals for development of new sites and services.
- Conduct effective negotiations and tenders with hospitals and establish robust contracts and pricing schedules that allow Bupa to effectively manage costs, quality and patient experience.
- Secure sign-off for contract renewal proposals and negotiated deals in line with governance framework and ensure all compliance controls are approved and in place.
- Manage contracts with hospitals ensuring both Bupa and hospital obligations are met.
- Routinely review hospital costs and performance identifying, escalating and resolving emerging issues with the provider and within Bupa.
- Proactively identify risks in hospital contracts and ensuring that effective controls are put in place and monitored to manage risks over time.
- Work with the Claims Processing team to ensure that hospital invoices comply with the contract, non-compliant charges are highlighted to providers and issues are corrected at source.
- Resolve contractual queries and disputes, including identifying accounting provisions required for any potential commercial settlement of contractual issues.
- Maintain accurate records of all provider meetings, negotiations and disputes.
- Develop productive working relationships with colleagues in Provider Management, the wider Healthcare Management team and service teams in Bupa.
What you'll bring:
- Commercial acumen. Identifies and understands risks, opportunities and impacts on customers and the business.
- Strong analytical and numeracy skills. Works with large data sets to identify trends, issues and opportunities and to model impact on customers and the business.
- Strong written and oral communication skills, explaining complex issues clearly and concisely, presenting compelling arguments / proposals using fact based evidence and research.
- Systematic approach to managing own workload, prioritising competing demands from multiple stakeholders.
- Track record of successful delivery of performance improvements with third party providers.
- Builds effective relationships with internal and external stakeholders, able to challenge constructively and resolve conflict / issues productively.
- Experience of negotiating contracts with third parties.
- Attention to detail, ensuring accuracy of contract information and reporting.
- Strong team player, focussed on delivering own objectives while enabling / supporting others to deliver theirs.
- Energetic, positive attitude to work, collaborative approach, gives and listens to honest feedback.
- Experience of healthcare desirable or other complex, multi service line environment essential.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
- Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance please click HERE.
Before you apply for a vacancy, please ensure your job history on your workday profile is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Please be aware that if you're successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
Time Type:
Full time
Job Area:
Call Centre
Locations:
Bupa Place, London
