Job Description:
Sales Team Manager
Salford Quays (M50 3SP)
Permanent
Full Time (37.5 hours)
Monday - Friday
Salary: £38,000 + sales incentive bonus
This role is office based with Hybrid working options available once signed off.
We make health happen.
We're a team that's passionate about leading the healthcare insurance market and improving wellbeing for all.
You'll help us make health happen by:
Managing, leading and monitoring a team of sales account managers to drive trading performance whilst ensuring we deliver consistently good customer outcomes.
Supporting with the delivery of operational KPIs, all processes and projects in SME Retention; as well as ensuring all Training and Competency requirements are met plus driving the implementation of our growth strategy.
You will manage the behaviour and attitude of the advisers on a day-to-day basis ensuring that they are motivated and focused.
Conducting regular team meetings, one to one meeting and formal 6 monthly performance reviews ensuring that sales adviser performance is monitored against department objectives and role competencies.
Managing the day-to-day operational service levels of the department and ensure full adherence to rotas
Mentoring advisers to attain sales targets by giving regular feedback and setting relevant targets and objectives.
Key Skills / Qualifications needed for this role:
Before you apply for a vacancy, please ensure your CV is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Please note this role is not eligible for sponsorship under current Home Office rules.
Advert will close once sufficient application numbers are received and this may be before any published closing date.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full timeJob Area:
Call CentreLocations:
Bupa Place
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. People are at the heart of everything we do. Together, we make health happen.
Every company needs an ethos, and we're no different. Through good days and challeging times, we always work with our values in mind. These are: Brave - Make new possibilities happen. Caring - Act with empathy and respect. Responsible - Own your decisions and actions.
We don't have shareholders at Bupa, which means we're free to invest our profits where they matter: our patients, our facilities, our research, and you.
As a healthcare provider, we have a duty to do the right thing. By our customers, our people and our partners. The Bupa Code holds us to this duty. It's our promise to protect, care for, and build trust with everyone who relies on us.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.Free
to be you.
Back in September 2018, we made a pledge. That we'd do whatever we could to make Bupa a diverse, kind and inclusive place to work.
Everyone deserves a positive working environment. Everyone deserves to have their voice heard. Everyone deserves freedom from bullying, harassment and discrimination.
Bupa Place in Salford Quays is home to our largest contact centre in the UK — and the starting point for so many amazing careers.
Working here isn’t just about answering calls — it’s about experiencing career‑defining moments in a place that genuinely invests in you. At Bupa, we make health happen for our contact centre teams through the support, development and wellbeing that help you grow.
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