Job Description:

Hybrid Health Advisor

Bupa Place, Salford Quays, Manchester, M50 3SP 

Hybrid working - 1-2 days a week in Bupa Place, as per business requirement

£27,600 per annum

Full time – 40 hrs

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

As a Hybrid Health Advisor with Bupa Remote Clinics, you'll be able to use your training and education to support our customers by providing education on how to Live Longer, Healthier, Happier Lives. Our customers are your priority and you'll spend the majority of your time with them doing what you do best and what you trained for. 

You'll help us make health happen:

• Through outbound calling and the use of online tools, provide individual lifestyle support on pre-agreed dimensions to help customers reach lifestyle goals identified during their Health Assessment or through products such as , Be.Me or other product/service in line with the business needs
• Have an open and honest conversation with our customers about lifestyle and behaviour changes they can adopt to lead a longer, healthier, happier life
• Promote and encourage a healthier lifestyle for our customers in accordance with Bupa current clinical policy and recommended national and international guidelines
• Give individual lifestyle advice appropriate to customer needs with reference to their health risk, Health Assessment results and their health and wellbeing goals
• Ensure customers are supported throughout their Health Assessment journey
• Promote lifestyle coaching during each Health Assessment appointment delivered, explaining the benefits, setting customer expectations, and confirming the appointment booking in real time
• Carry out Bupa Health Assessment tests in accordance with Bupa Health Clinics policies and protocols 

Key Skills / Qualifications needed for this role:

• Educated to degree level in Sports and Exercise Science or Nutritional Science /Sports Nutrition
• Experience of performing measurement or assessment in a health and fitness e.g., personal training or medical environment.
• Experience of giving customer advice in a healthy living / lifestyle context, including physical activity, nutrition, smoking, alcohol, sleep, and stress management.
• Knowledge of anatomy/physiology in relation to health and lifestyle
• Excellent  interpersonal and communication skills – written and verbal
• Good IT skills – including MS Office packages
• Experience of working in a customer facing environment that relies on 1:1 communication & interaction
• Product specific training will be provided during the induction process

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• Option to join dental insurance scheme at a discounted rate
• Access to our Digital GP platform on you mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels

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Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

If you require information regarding this role in an alternative format, please email: careers@bupa.com

If you would like more information on the role or would like to discuss other opportunities suited to your skills and experience, please contact adele.orchard@bupa.com

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