IT Business Information Security Officer, Dental & Care Services

Job Description:

Business Information Security Officer (BISO) - Dental & Care

London, Staines, or Salford Quays

Permanent - Full time - Hybrid

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives. There are no shareholders here - which means everything we do focuses on our customers and our people.

As a Business Information Security Officer (BISO), you'll play a key role in protecting the services that support thousands of patients and residents across our Dental and Care businesses. As we grow and evolve digitally, keeping data safe and systems secure has never been more important.

You'll act as the senior link between the business and our central security team. That means turning security strategy into clear, practical decisions that help teams deliver safely and confidently. You'll also provide insight on emerging cyber risks, helping the business stay resilient in a fast-moving environment.

This is a role where you can genuinely make a difference - protecting people's data, supporting safe care, and helping Bupa remain a highly trusted organisation.

Key Responsibilities

• Take ownership of information security and technology risk across the Dental and Care business units
• Build strong working relationships with senior stakeholders across business and technology teams
• Guide how risks are identified, prioritised, managed, or escalated
• Act as the senior escalation point for complex or high-risk issues
• Represent security and risk positions in senior forums, clearly explaining options and impacts
• Help balance delivery priorities with security and risk considerations
• Keep up to date with emerging cyber threats and trends, sharing insights with the business
• Support a positive culture where security and risk decisions are clear, transparent, and well understood
• Lead, coach, and develop team members to support their growth and performance
• Make sure strong risk management practices are in place and aligned to regulations

What We're Looking For

• Experience in cyber security or technology risk within a large organisation
• Strong knowledge of security frameworks (for example ISO 27001, NIST, or similar)
• A good understanding of key cyber security areas such as cloud security, access control, data protection, and incident response
• Confidence working with senior stakeholders and influencing decision-making
• The ability to explain complex security topics in a clear and simple way (avoiding jargon where possible)
• Strong problem-solving skills and the ability to manage competing priorities
• Experience leading or developing teams
• A recognised qualification such as CISSP, CISM, CRISC, or equivalent experience

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Enhanced pension and life insurance
• Private medical insurance
• Access to our health and wellbeing services
• Discounts on Bupa products and services

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria. We'll make sure you're treated fairly and offer reasonable adjustments throughout the recruitment process.

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