By fostering an inclusive culture, we create greater diversity among our workforce, which inspires innovation and creates products, services and frictionless experiences for our customers.

We are clear that no one should be excluded because of their age, disability, gender, race, religion or belief, sexual orientation, marriage, pregnancy, and maternity, or other factors such as social background.

We recognise the importance of having an open dialogue with our people and we actively listen to questions, concerns, and ideas to foster an inclusive culture.

Through living our values, brave, caring, and responsible, we create an environment of psychological safety so our people have a voice, feel valued, and can be their true selves.

Inclusive culture in action

In the UK, we have been driving an Inclusive culture through campaigns like #BreaktheBias or Race Equality Week that explore topics such as gender, age, sexuality, faith, ethnicity, family and caring, helping to amplify the topic of inclusion and raising awareness.

We expect leaders to role-model and champion diversity and have explicitly built this into our leadership imperatives - the standards we hire leaders for, develop them to, and assess their performance against.

We encourage leaders to create and enable high-performing teams from diverse backgrounds and have mechanisms in place to support this from talent acquisition to succession planning to mentoring.

We recognise the need to continue to build a strong pipeline of female leaders, so we ensure leadership development is gender-balanced to support this aim.

We believe in women empowering other women with mentoring and sponsorship programs in place to support women in their leadership journey.

Inclusive leadership in action

In the UK, the ‘Bupa Belong’ program enables our leaders to manage inclusively and create a workplace where our people can be their whole selves.

We ensure we have fair hiring methods that eliminate any potential for bias.

We have policies and hybrid working to support our people to balance additional responsibilities and have a work-life balance they can thrive on.

We have programmes that bring in early career talent.

We measure our progress and use data to support our drive.

Inclusive practices in action

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.  We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

• Give everyone an accessible and inclusive recruitment experience, in line with our Bupa values.
• Provide inclusive working environments with a clear, easy-to-navigate workplace adjustments process for colleagues.
• Train our managers to feel confident supporting their team’s accessibility needs.

• ​​​​​​Create and enhance employee advocacy groups and safe spaces for those with accessibility requirements and disabilities to connect, find support and influence change.
• Support innovation and progress with best practice advice from a Group-wide Accessibility Advocacy Forum supported by expert partner organisations.

• Innovate to provide digital platforms that offer inclusive health and wellbeing resources.
• Be accessible by design, complying with WCAG 2.2 guidelines and adhering to a Group-wide set of accessible communications guidelines.