Everyone's Welcome

Driving inclusion together
for a better world

We strive to create an environment which recognises, values and respects the differences we all bring.

We embrace our differences knowing they make us stronger and help better reflect the needs of our customers and communities. This means creating and sustaining an inclusive culture where everyone feels they belong.

Our approach encompasses diversity in its broadest sense, from gender, sexuality and race, to social, educational and professional backgrounds, disability, religion, age, learning styles and personalities.

We believe that having varied perspectives promotes understanding and helps generate innovative ideas to solve the complex problems of a diverse and fast-changing world.

Our
ambition

We lead our Inclusion & Diversity agenda through our global Inclusion Framework, which is focused on embedding inclusion into our culture.

On an annual basis we align both global and local goals to our three foundational elements: creating an inclusive culture, with inclusive leadership and inclusive practices.

We will achieve our ambition to be the most customer-centric healthcare company in the world because our people differentiate us.

We celebrate diversity in all forms

creating a culture where everyone feels a sense of belonging and our people are able to bring their true selves to work and be their very best

All Bupa leaders play an active part

visibly role modelling inclusive leadership, building diverse teams and creating safe environments in which our people can develop and grow.

Our teams should be reflective of the customers and communities we serve

mirroring the diversity of culture and heritage in our markets.

Our global inclusion framework

We lead our Inclusion & Diversity agenda through our global Inclusion Framework, which is focused on embedding inclusion into our culture. On an annual basis we align both global and local goals to our three foundational elements: creating an inclusive culture, with inclusive leadership and inclusive practices.

Inclusive Culture

By fostering an inclusive culture, we create greater diversity among our workforce, which inspires innovation and creates products, services and frictionless experiences for our customers.

We are clear that no one should be excluded because of their age, disability, gender, race, religion or belief, sexual orientation, marriage, pregnancy, and maternity, or other factors such as social background.

We recognise the importance of having an open dialogue with our people and we actively listen to questions, concerns, and ideas to foster an inclusive culture.

Through living our values, brave, caring, and responsible, we create an environment of psychological safety so our people have a voice, feel valued, and can be their true selves.

Inclusive culture in action

In the UK, we have been driving an Inclusive culture through campaigns like #BreaktheBias or Race Equality Week that explore topics such as gender, age, sexuality, faith, ethnicity, family and caring, helping to amplify the topic of inclusion and raising awareness.

Inclusive Leadership

We expect leaders to role-model and champion diversity and have explicitly built this into our leadership imperatives - the standards we hire leaders for, develop them to, and assess their performance against.

We encourage leaders to create and enable high-performing teams from diverse backgrounds and have mechanisms in place to support this from talent acquisition to succession planning to mentoring.

We recognise the need to continue to build a strong pipeline of female leaders, so we ensure leadership development is gender-balanced to support this aim.

We believe in women empowering other women with mentoring and sponsorship programs in place to support women in their leadership journey.

Inclusive leadership in action

In the UK, the ‘Bupa Belong’ program enables our leaders to manage inclusively and create a workplace where our people can be their whole selves.

Inclusive practices

We ensure we have fair hiring methods that eliminate any potential for bias.

We have policies and hybrid working to support our people to balance additional responsibilities and have a work-life balance they can thrive on.

We have programmes that bring in early career talent.

We measure our progress and use data to support our drive.

Inclusive practices in action

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job.  We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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Commitments
and reporting

As well as our own commitments to increasing representation of under-represented groups, we are signatories and members of organisations that help ensure that we are ambitious in our approach to inclusion and diversity.

They include the Women in Finance Charter which we signed in 2018 to improve gender balance.

Our UK Gender Pay Gap report outlines our performance and progress in increasing gender balance across all levels of the business with updates on the steps we're taking.

The Board also has a Board Diversity Policy which was last updated on 9 December 2020.

Be you at Bupa
Employee Network

The Be you at Bupa Employee Network is a key part of our strategy to build an inclusive workplace where everyone can be themselves.  Work is better when we create a positive working environment and we want people to feel comfortable and free to bring their whole self to work. 

The network are integral when it comes to driving awareness for topics such as gender, age, sexuality, faith, ethnicity, family and caring. Our UK members are regularly involved in campaigns like #BreakTheBias /  Race Equality Week.

Watch our video to find out more about the Be you at Bupa Network.

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Executive
Advisory Committee

Our Executive Advisory Committee (EAC) is a diverse group of 12 leaders from across Bupa, advising our executive team on key decisions.

The EAC brings diverse perspectives to topics like products, engagement, strategy, and people policies, ensuring we serve the needs of our people and customers. Members gain valuable training, development, and networking opportunities, contributing to meaningful change within our organisation.

Our accessibility commitments

We’ve launched a global set of Be You at Bupa Accessibility Commitments. These are our promise to provide inclusive environments and experiences.

We remove barriers that exist for people who live with disabilities, creating inclusive and accessible experiences.

With health and happiness core to our purpose, we will:

Offer a great colleague experience

  • Give everyone an accessible and inclusive recruitment experience, in line with our Bupa values.
  • Provide inclusive working environments with a clear, easy-to-navigate workplace adjustments process for colleagues.
  • Train our managers to feel confident supporting their team’s accessibility needs.

Listen, advocate, and innovate

  • ​​​​​​Create and enhance employee advocacy groups and safe spaces for those with accessibility requirements and disabilities to connect, find support and influence change.
  • Support innovation and progress with best practice advice from a Group-wide Accessibility Advocacy Forum supported by expert partner organisations.

Make it easy to access health and wellbeing support

  • Innovate to provide digital platforms that offer inclusive health and wellbeing resources.
  • Be accessible by design, complying with WCAG 2.2 guidelines and adhering to a Group-wide set of accessible communications guidelines.

International Day of Persons with Disabilities

This International Day of Persons with Disabilities, we wanted to share stories from some of our people at Bupa talking about how they approach life at work, what steps their managers have taken to support them and how this has helped their mental health.

Click the button to reveal the stories.

Read more
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Championing Men's Health

International Men's Day is not just a celebration; it’s a powerful call to action for men’s health. 

Join Neil, Bupa’s Strategic Attraction Manager, as he shares invaluable insights and practical advice. Whether you’re navigating your career or seeking to understand the importance of male wellbeing, Neil’s message is essential for fostering positive change in our communities and workplaces. 

Let’s break the stigma and encourage open conversations together.

Read more

Honoring Heritage: Black History Month

Dive into Dyonne’s inspiring journey at Bupa, where she shares powerful reflections on the importance of this month, the role models who have shaped her path, and the lessons she’s learned.

Let’s honour the progress, celebrate the achievements, and keep the conversation going about Black history! 

Read more
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Bupa makes top 10 for Women in Leadership

We’re thrilled to announce that we’ve been selected as one of the top 10 performers this year for Women in Leadership, by the FTSE Women Leaders Review, who are focused on increasing the representation of women on Boards and Leadership Teams. 

Read the full article to find out more about how we Inspire Inclusion here at Bupa.

Read more

Autism Acceptance Week 2024

Currently, there are around 700,000 Autistic people in the UK. With one in every hundred people having Autism, you'll likely come across someone in your everyday life who is on the spectrum.

At Bupa, we want to play our part in helping to make our spaces, workplaces, and the communities that we serve as inclusive and accessible as possible.

Read more
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Our Awards and

Recognition

Bupa Global & UK is included in the Inclusive Companies Top 50 UK Employers List 2023/24 – the list acknowledges and ranks businesses which are most consistent throughout the whole tenure of their organisations and encompass all types of diversity. Find out more here.

We're also a certified Disability Confident Employer which means that we’re committed to increasing understanding of disability and inclusion and diversity in the workplace.

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Our
partnerships

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