Love Working Here

Our culture
and values

 

We’re proud of cultivating a culture that puts the welfare of people first.​ We believe in the importance of building an inclusive and agile culture which encourages diverse perspectives and inspires people to make new possibilities happen. It underpins our strategy and the success of our business depends on it.​

We're passionate about doing the right thing for our customers, people, communities and planet. Our values are simple but they run deep. They help guide how we work and what we look for in our people.​

Brave

Make new possibilities happen

Encouraging bravery lies in making the fear of failure seem less daunting through cultural change. It's important to make being brave part of our shared culture. And it also helps if it's fun!​

 

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Caring

Act with empathy and respect

Being caring means more than just demonstrating empathy and respect towards others; it embodies the essence of a healthcare company like Bupa. Our commitment to care extends beyond mere obligation – it's at the heart of everything we do, making sure that everyone feels valued, supported, and respected.

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Responsible

Own your decisions and actions

We own our decisions and stand up for what’s right for our customers, residents, patients and colleagues.​

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Employee
experience

​We regularly listen to and act on what our amazing people tell us about working here. Some may say that listening is our superpower, which is why we are now considered 'World Class' when it comes to Employee Engagement.

We ask our people twice a year through a survey how they feel about working in all areas of the Bupa business.​

The results put us in the top 10% of places to work, not just in the UK, but across the world! 

Listening
to our people

Our approach to employee listening comes in different forms:

  • Biannual engagement survey - Every six months we capture how our people feel across the market unit.
  • Love working here network - We have engagement champions across each business unit ensuring a steady feedback loop on experience and initiatives to improve are cascaded to our frontline employees effectively. 
  • Our Executive Advisory Committee (EAC) is a diverse group of 12 leaders from across Bupa who advise our executive team on key decisions. The EAC brings diverse perspectives to topics like engagement and people policies, ensuring we serve the needs of our people and customers.
  • Executive listening groups include digital or face-to-face roundtables and workshops between our senior leaders and our frontline employees.
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What we
offer you

Love working here

Culture and employee experience

Visit page

Our 

Achievements.

These awards and achievements reflect our commitment to helping people live longer, healthier, happier lives and making a better world. Click on the awards to reveal more about some of our key successes.

 

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Pulse (powered by Glint) is just one of the ways we listen to what matters to our people, and it helps us turn their feedback into real changes that improve the experience for everyone. We’re pleased to announce that 85% of our people love working here according to the latest survey – an achievement we’re very proud of. 

2025
85% Love Working Here
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Bupa are excited to have won Glassdoor’s Best Places to Work in 2026. Glassdoor is a popular job and recruiting website that helps people find jobs and research companies. It provides anonymous reviews, allowing job seekers to make informed career decisions and employers to manage their brand.

2026
Glassdoor Best Places to Work
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The UK Employee Experience Awards (UK EXA) is the ultimate accolade in employee experience in the region, celebrating organisations that put employees at the heart of their business. In the 2025 awards, Bupa achieved to top prize for Best Health and Wellbeing Programme. 

2025
Best Health & Wellbeing Program
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The UK Employee Experience Awards (UK EXA) is the ultimate accolade in employee experience in the region, celebrating organisations that put employees at the heart of their business. In the 2025 awards, Bupa achieved to top prize for Best Employee Driven Customer Experience. 

2025
Best Employee Driven Customer Experience
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We’re proud to partner The Hidden Disabilities Sunflower, who support people living with non-visible disabilities in their communities by raising awareness, training businesses and sharing stories to help create a more inclusive, understanding society.

2026
Proud to Support The Sunflower
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Bupa are pleased to be recognised as an Inclusive Top 50 UK Employer 2025/26. The Inclusive Top 50 UK Employers is a definitive list of UK based organisations that promote inclusion across all protected characteristics, throughout each level of employment within their organisation.

2025/26
Top 50 Inclusive Companies

Start your career
with Bupa today

Apply

There's lots on offer at Bupa. Find the right role for you on our Jobs page.

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Early Careers

We believe that everyone has the potential to make a real difference in their career. That’s why we offer a range of early careers opportunities, from graduate schemes to apprenticeships.

Find out more