Care Assistant

World class
Care Homes

We know family can come from anywhere. It’s our privilege to care for over 7,000 residents across the UK – treating each and every person as if they were part of our family.

A caring nature makes all the difference. Everything our people do comes from the heart and has remarkable results. Care can be physically and emotionally demanding but that's what makes it so rewarding.

We’re proud to have been awarded Care Home Provider of the Year at the 2022 Leader in Care Awards. Our industry-leading use of digital tools and electronic care planning, exceptional employee care, and overall world-beating level of care helped us secure this much sought after title.

We make
health happen

Here are our people talking about how working in Bupa Care Services makes them feel. Our care homes are more than just a place to live – they're like a home from home. Our residents become part of our family, and we make sure they always feel comfortable, safe and happy.




Every company needs an ethos, and we're no different. Through good days and challenging times, we always work with our values in mind. 


You’ll receive a fantastic and competitive range of benefits from Bupa. *For permanent employees only

  • Blue light card membership - Discount service for the emergency services, NHS, social care sector and armed forces, providing members with thousands of amazing discounts online and on the high street (not available to Home / Village Managers)
  • Salary Finance - We can assist with paying off expensive debt or avoiding high interest rates. Loans are offered at affordable rates with higher acceptance rates than high street banks, and can be repaid direct from salary
  • Parental Leave - We have schemes for adoption, birth parents and co parents
  • Leeds Credit Union - Not-for-profit co-operative providing straightforward, affordable financial services, including saving schemes and option
  • Annual Travel Loans - Interest- free annual travel Loan to enable the purchase of public transport annual season tickets
  • Instant Gift - Recognition budget available for Managers to reward employees 
  • Wagestream - Have early access up to 40% of your earned wages within minutes
  • Free Mortgage Advice Service - Free advice and education services
  • Pensions - Join one of our Bupa pension plans 
  • Discounted RAC breakdown - cover rates and levels of coverage which are unavailable via the RAC website
  • My Bupa Extras - Your one-stop shop for a huge choice of exclusive discounts and cashback deals on everything from food and groceries to home and garden, entertainment and days out, travel, and even utilities
  • NMC Annual pin payment (£120) reimbursed (Nurses only)
  • Free Meal - All colleagues working in our care homes and villages are entitled to a free one course meal during each shift they work for us. If your shift is over 6 hours this is a hot meal but a cold meal is available for all shifts
  • Uniform provided - role dependent and a regular shoe allowance to help you to buy the right shoes for your job
  • The cost of your DBS Check (£40) paid for
  • Financial reward if your home is awarded 'Care Home of the year'


  • My Healthcare (Primary Care) - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number
  • My Healthcare Allowance - Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
  • 24/7 Anytime Healthline - Completely confidential, round-the-clock service with unlimited telephone consultations
  • Gym Discounts - Access to discounts at a wide variety of gyms and fitness facilities across the UK
  • Cycle to Work - Lease a bike and/or accessories for 12 months. 20% paid by Bupa and the remainder can be paid monthly from your salary, interest free
  • Free flu vaccination every year
  • Free eye test - if you regularly use display screen equipment (DSE), you could be eligible for a free eye test 
  • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
  • Holidays - 28 days

Care Home / Village Managers only:

  • Bupa Staff Health Trust - You can opt into our bespoke healthcare cover that provides medical insurance for you and your family
  • Bupa Blua Health (For Health Trust members only) - Digital GP service - Book a video or phone appointment whenever you need one
  • Holidays - 33 days 
  • Dental insurance scheme that can also be extended to cover family members
  • A thorough induction when you start to help you settle into your new role followed by ongoing training and development. This includes access to our online portal which has a variety of resources to aid personal development & Free access LinkedIn's online learning platform 
  • Access to internal apprenticeship schemes
  • Access to the Bupa Nurse Fellowship; joining a global community with scholarships up to £10,000, mentoring programmes, webinars, lectures and events (Nurses only)
  • Healthy Minds - 24/7, confidential, free service for you and your immediate family (over the age of 16 and living at the same address)
  • Family Mental Health Line - Dedicated service for parents and carers who are worried about their child’s mental health and wellbeing
  • Be.Me App - Your base for everything health and wellbeing
  • Emotional Wellbeing online - Variety of self-guided programmes provided by SilverCloud Health to help you manage money worries, stress, sleep, and more
  • Personal Energy - A host of workshops and online guidance to support your personal wellbeing
  • Pregnancy & Parenting at work - Tommy's Pregnancy and Parenting at work programme offers expertise to support you and your partner / family on a variety of pregnancy related matters
  • Support for Carers - We offer a wide range of personalised care services, both long and short-term
  • Give as you earn - Choose how much to donate from your salary each month and which charity you'd like to support
  • Change 4 Charity - Donations to Mind Change 4 Charity rounds down your monthly pay to the nearest pound - the spare pennies go to the Bupa Foundation charity partner, Mind
  • Community Grants - Every month a grant of up to £2,000 is available for charitable community project which you're involved in as a volunteer or Trustee
  • Match Funding - We offer match funding up to £250 per employee per year when you fundraise for a registered charity that supports health and wellbeing
  • Local Bupa Foundation Committees - Each committee supports charities that help vulnerable people in their local communities through a mix of grants, volunteering and fundraising
  • Be You At Bupa - Our Be You at Bupa hub curates a number of internal and external resources to help raise awareness of diversity and inclusion 
  • Getting Married? - Let us know and we will gift you an additional day off
  • Career Breaks - You're able to request a career break of up to 12 consecutive weeks at your 10th and 20th anniversary with Bupa
  • Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money
  • Refer a friend - Monetary rewards for recommending your friends and family to work at Bupa

Care Home / Village Managers only:

  • GoElectric E-Car scheme - We’ve partnered with LeasePlan a global leader in Car-as-a-Service to bring you this benefit making it easy for us all to drive in a more environmentally friendly way
  • Flexible holiday - Buy or sell some of your annual leave entitlement
  • Volunteering - Entitles employees to 3 days paid volunteer leave

Love working

We pride ourselves on the amount of time and effort invested in to getting feedback from our people and using this to make positive change across our homes.

Our employee engagement score is world class and we have been recognised for this externally by the UK EXA awards.

World class engagement score

80% of people surveyed say they love working for Bupa Care Services.

We want everyone to love working here so we measure this through our people engagement survey twice a year.

We’re proud of our world class people engagement score of 82 within Bupa Care Services. We’re one of Britain's most loved care home providers to work for.

UK Employee experience awards

The UK EXA rewards organisations who put their employees first, to further learning, sharing, networking and the creation of valuable relationships. This is a great acknowledgement of all the work that goes into our employee listening strategy and iniatives to ensure our people love working here.

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There’s no limit to how far you can go with ongoing support and opportunities.

When it comes to learning and development, we’ll give you all the support you need to progress. In addition to on-the-job coaching, we also offer an online learning platform.

From apprenticeships to specialist skills, we set goals, check in on progress, and review what’s been accomplished – that’s how we thrive.

Be you
at Bupa

At Bupa we celebrate diversity, welcoming everyone from all backgrounds. We embrace our differences so we can bring our true selves to work.  

We believe having a diverse workforce is a key strength of our culture and understand the importance of making sure our workforce fully represents the communities in which we operate and the customers we serve.  

Work is better when we create a positive working environment and we want people to feel comfortable and free to bring their whole self to work–and that’s why we launched Be you at Bupa. Find out more here.

Find out more
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We want to help you perform at your very best throughout you recruitment journey with Bupa. Our recruiters will always share the details of your next stage, but here is what our typical assessment process looks like. 


Once you have submitted your application, we will confirm receipt immediately.

You will then be advised on whether or not you have been successful in reaching the next stage.

Telephone Interview

We will book you in for a telephone interview at an agreed time. Your recruiter will go through a series of questions with you. 

Once there has been time to review your answers, you will be advised on whether or not you have been successful in reaching the next stage.

Face to Face Interview

The next assessment will be face to face with people from our care home. Here you will be asked a series of questions based on the role you've applied for. 

Following a review of your answers against our criteria you will be contacted with feedback and an answer on whether or not you have been successful. This may result in an offer or another interview if required. 


Following your interview, we will be in touch with your interview outcome and any feedback. This is where a verbal offer will be made if you're successful. 

If a verbal offer has been made, you'll receive a formal offer.

Start your career at Bupa

Once you have signed your contract, we will agree a start date depending on any notice periods and outstanding documentation. 


At Bupa, there's always an incredible story to tell. Learn about the different ways that Bupa touches people's lives every day. These stories remind us of why we do what we do – and they inspire us to keep doing it even better.


Domiciliary Care Assistant

“I treat residents like they were my own parents. I'm involved in their lives all the time. So it makes me feel like I am part of the family. Everyday brings something new in a care home, pulling on all sorts of emotions throughout the week, and I wouldn’t change it for the world.”

Start your career
with Bupa today


We have Care Assistant jobs across Bupa Care Homes & Richmond Villages.

Click to see jobs near you.

Early Careers

With a Bupa Apprenticeship, you'll provide practical and compassionate support under the guidance of a mentor. You'll also earn a good salary, and a Level 2 Diploma in Care. 

Our Talent Community

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