News & Stories

We'e thrilled to see our people recognised at the UK National Contact Centre Awards, highlighting excellence in customer experience, leadership and talent development across our teams.

Bupa Place in Salford Quays is home to our largest contact centre in the UK — and the starting point for so many amazing careers.

Working here isn’t just about answering calls — it’s about experiencing career‑defining moments in a place that genuinely invests in you. At Bupa, we make health happen for our contact centre teams through the support, development and wellbeing that help you grow.

At Bupa, TeleHealth offers employees advanced technology at their fingertips, a culture of support and inclusion that keeps remote work connected, and continuous learning with clear career development opportunities. Janine, an Advanced Nurse Practitioner, shares what it’s really like to work in TeleHealth at Bupa.

The future of healthcare is human-led and AI-enabled.  At Bupa, we’re not just adopting AI — we’re building confidence in it. We’re helping people across our organisation to upskill, innovate, and lead through change. ​Hear from Dr Tagger, our Head of Data Science, on how we’re turning curiosity into capability. 

From lecture halls to care homes, Harrison’s turning numbers into impact and building a career with purpose.​ 

For Harrison, the placement with us offered real responsibility, professional growth and a supportive culture. 

Want to know what it’s really like to kickstart your career at Bupa? Read Harrison’s full story now.

Meet Rhea – Actuarial Placement Student.

For Rhea, being a placement student has offered her:​

• Purpose & impact – making health happen through charity work and community projects.​
• Growth & development – gaining real-world skills, mentoring experience, and career clarity.​
• Culture & connection – thriving in a vibrant, inclusive team with wellbeing perks. ​

Curious what a placement at Bupa really looks like? Read her fully story now​.